{"id":9936,"date":"2025-10-23T09:12:09","date_gmt":"2025-10-23T13:12:09","guid":{"rendered":"https:\/\/www.packagingindustrynews.com\/?p=9936"},"modified":"2025-10-23T09:12:09","modified_gmt":"2025-10-23T13:12:09","slug":"the-ups-and-downs-of-pissing-off-your-clientand-how-to-know-when-it-could-be-worthwhile","status":"publish","type":"post","link":"https:\/\/www.packagingindustrynews.com\/?p=9936","title":{"rendered":"The Ups and Downs of Pissing Off Your Client\u2026and How to Know When It Could Be Worthwhile"},"content":{"rendered":"<p> <br \/>\n<br \/><\/p>\n<div>\n<p>Know who doesn\u2019t like surprises? Besides my wife, that is. Clients.\u00a0<\/p>\n<p>Generally speaking, clients want to know what\u2019s going to happen, when it\u2019s gonna happen, why it\u2019s gonna happen, and who it will happen with. They want the playbook, the rules, and the final score before the first play ever takes place on the field. Metaphors aside, you know what I mean. The average client finds comfort\u2014and control\u2014through clarity of process and purpose.\u00a0<\/p>\n<p>Under \u201cno surprises\u201d is a laundry list of watchouts bound to sow misgivings, if not mistrust. It includes all those unexpected things\u2014big or small\u2014that don\u2019t go over well because they were neither anticipated nor requested.\u00a0<\/p>\n<p><button id=\"expand-paywall-button\" class=\"expand-paywall-button\">Subscribe to Read More<\/button><\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/thedieline.com\/the-ups-and-downs-of-pissing-off-your-clientand-how-to-know-when-it-could-be-worthwhile\/\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Know who doesn\u2019t like surprises? Besides my wife, that is. Clients.\u00a0 Generally speaking, clients want to know what\u2019s going to happen, when it\u2019s gonna happen, why it\u2019s gonna happen, and who it will happen with. They want the playbook, the rules, and the final score before the first play ever takes place on the field. [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":9937,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[165],"tags":[],"class_list":["post-9936","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-packaging-news"],"_links":{"self":[{"href":"https:\/\/www.packagingindustrynews.com\/index.php?rest_route=\/wp\/v2\/posts\/9936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.packagingindustrynews.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.packagingindustrynews.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.packagingindustrynews.com\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.packagingindustrynews.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9936"}],"version-history":[{"count":0,"href":"https:\/\/www.packagingindustrynews.com\/index.php?rest_route=\/wp\/v2\/posts\/9936\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.packagingindustrynews.com\/index.php?rest_route=\/wp\/v2\/media\/9937"}],"wp:attachment":[{"href":"https:\/\/www.packagingindustrynews.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9936"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.packagingindustrynews.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9936"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.packagingindustrynews.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}